Always great service and attention to detail. Repairs are completely in a timely fashion and I am kept updated throughout the process.

Always have a great experience with Nissan of Thousand Oaks. Their sales and service staff is the best. Always courteous and friendly. They are also very informative and knowledgeable.

Great customer service, kind and friendly prompt service and very knowledgeable and informative! Would recommend

Brian Fudenberg in the service department provided excellent service. He greeted me promptly and went over my vehicles inspection report. The amenities at the dealership made the stay go by quickly. The cookies were delicious and was offered multiple times for refreshments. Keep up the great work.

Patty Ramirez was amazing and had wonderful customer service. The helpfulness she gave me when went over the mpi was excellent.

Really good customer service and super helpful. Love the smiles and made me feel very welcome. Patty was a very helpful lady, and helped me right away.

Your sales person was really helpful. He listened to what I was looking for and showed me cars I might be interested in.

I appreciate their hard work and being able to squeeze me in for a CVT fluid change. The employees are also very nice and professional.

Service has always been great at this location with the cleanest and most accommodating waiting room available.

Service department at Infiniti Nissan of Thousand Oaks Rocks, Amazing service and help Glad for the opportunity to experience a great team

Do yourself a favor. If you need a new car, you won't do better than buying it at Thousand Oaks Infiniti-Nissan. They treated me like royalty, which I didn't expect at all. Here's why: I'm a customer on the very lowest end. When I first called them, I told them I needed the cheapest new car on the lot. When I went in, you would've thought that I was buying a fleet of their top-of-the-line, six-figure vehicles at over sticker price! I was extremely surprised at how well they treated me. After all, I worked them over pretty good, trying to squeeze every last bit of juice out of my every single penny. Me a penny pincher? Nah, xxxx no! I'm more of a penny STRANGLER! In any event, all I can say is, if they treated a low-end guy like me that well, you know they will take care of you supremely well. Hey, if they treated me any better, I'd ask them to adopt me!

ask for her you won't regret it!! I can't say enough about the Finance Manager, Fidel, other than totally awesome! He doesn't stop shopping for int. rates until you are happy! I can't leave out Drew, Sales Mgr. Great Captain of the team! He has great people skills and you can tell his employees love him! I actually had a lot of fun buying the car as they all had great personalities and took the stress out of getting you in the driver's seat of a new car! Thank you team Nissan of T Oaks! I will let everyone know how fabulous you are!

He ido a muchos consecionarios de autos,pero Nissan de thousand oaks, es el mejor, su servicio y su personal son muy amables y sobretodo la rapidez con que arreglaron mi auto,muchas gracias Nissan de thousand oaks

I've been buying and servicing cars from Steve Lapin and his teams for almost 30 years. I can't speak high enough as to his integrity, transparency, sense of humor, and management of his business. As a family-held business, hands down, I recommend Nissan of Thousand Oaks (and INFINITI of Thousand Oaks) for all your automotive needs: sales, service, parts . . . Great place. Great people.

I just moved to Westlake Village from South Carolina and was in need of a car. Since I was a first time car buyer I was a little worried and inexperienced with the process but my sister recommended I look at a Nissan because they were reliable cars with great ratings. I began the car buying process while still in South Carolina and dealt with Jeff Halverson as my liaison. He was very patient and professional with me, especially at a distance of 3000 miles. He made everything very easy and stress free, which was great for my first time. When I finally arrived in Thousand Oaks to pick up my car and met with Jeff for the first time, I felt like I was meeting an old friend for coffee...that's how comfortable I felt dealing with Jeff. He made everything extremely simple, fun, and informative. Everything was very fast paced and efficiently done from the moment I walked in the door and even when I had a hiccup with my insurance coverage, they were right there with me trying to get it fixed and in the end I was able to drive off the lot with my very first brand new car. I couldn't have been happier with the quality of service and personal care that I received at Nissan of Thousand Oaks. I will most definitely return here and recommend them to anyone in the future. Thanks for an amazing experience you guys!

I particularly want to commend the salesman who facilitated my purchase of a certified pre-owned Altima--Jeff Halverson. I am 80 years old, and I find that often sales people treat elderly customers differently from younger ones, being either condescending or impatient. From the start Jeff was respectful, answered all my questions thoroughly and to my satisfaction, and was altogether a pleasure to work with. He rightly emphasized the quality of the service department, sensing that it is important to me to know that my car will be properly cared for after I purchased it. I was impressed with the overall professionalism of every person I met, including the finance manager. I have no hesitation in recommending this dealership to anyone seeking a new or used automobile.

I have been coming to thousand oaks Nissan for the entire 8 yrs that i have had my car. I love knowing that I can always depend on Julie to get the job identifed and fixed. Her team of mechanics are amazing. They never cut corners and always make me feel safe as I drive away. It's an added benefit when you have to wait to be in such a amazing comfortable lounge. I always seem to meet someone friendly. Then when your ready to leave you are greeted kindly by there cashier Alan he always has a smile and truly takes his job seriously. It's just a joy to go when you need to. The longevity of the employees speakly highly of the entire thousand oaks Nissan team and management.

This team did a fantastic job of helping me trade in my 2012 Altima on a new 2012 Nissan Frontier Crew Cab. I did not expect to be able to trade in my Altima because it was so new; but Jeff Halvorson called me and asked me to come in to see if they could help me get a new truck. At the least, I expected to get a king cab and am overjoyed to have a crew cab. The Altima is a beautiful car, however, I am used to driving trucks and the Altima just did not fit me. It is too low to the ground for me and I never felt safe because I was used to being in a truck. I have had a Frontier and a Titan before so I knew what the Frontier was all about....it is a gorgeous truck....I love it. Jeff is a wonderful manager; so patient and kind and I know he will continue to bring you a lot of business. Terry and Mark were also wonderful, patient and kind; and I really appreciated all their help. Thank you for making this a great experience for me. They even gave me a hot dog to keep my energy level up and I appreciated that so much. Carol Ataganian

Julie and her team at this dealership consistently take care of all of my Nissan Cube and previous Murano car needs. Because of Julie I return to this dealership for all my car svc needs and purchased my current Nissan Cube (which I love! Thanks Terri for your wonderful sales svc when I bought this car!). I don't want to have to worry about my service needs after my inital new car purchases. Thanks Julie for all your terrific customer svc care you've given me along w/ your technicians and shuttle drivers. You all rock!

My first time to this dealership which is very far from where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!! Sherwin F. Biesman

Finally I had car car set up for my first time buyer daughter at Universal City Nissan because it was probably the lesser of all evils. After having bougt a few cars in my life I did not want her going through the stereotypical games and salespeople I always got. She took one last look around the day before and was determined that she found the car dealership that was unlike any other we had gone and in particular this Jean she swears is an exception to the rule. Skeptical but I let her go on her own while not caneling my appt at Universal nissan. Jean came picked her up from the house and my sister met her there to keep an eye out for me. My sister is even more wary of car salespeople than me to the point of boycotting dealerships and bought her last car from Craigslist. At the end of the day she says she will buy her next car from Jean too. My daughter not only got a great deal, but her first time buying experience was priceless. I stayed out of her space during the entire thing, but she felt like she had a personal advocate who made sure she got every bit of special incentive and service she deserved. Jean took her time to define and answer questions a young first time buyer would be confused about car buying and made her feel like the world, (mostly my entire family) was wrong to stereotype. I think she either got lucky or that dealership is doing something right and should be mentioned.

I just want to say this was the most pleasant buying experience I have ever had. Robert Schumacher made the whole buying process smooth, without any stress, and especially without the typical sleaziness other salespeople pull. He really went out of his way to make the deal happen and I'm proud to say he has a customer for life.

Julie was amazing and so very helpful. This is the second auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her

My experience at Nissan of Thousand Oaks was by far, the most pleasant experience I have ever had purchasing a vehicle. The sales team was professional and friendly. The deal was presented in a straight forward manner, without the game playing I have experienced at other dealers in the past. Overall, The process was quick and easy. I would strongly advise anyone to vist Nissan of Thousand Oaks before making their final decision on a vehicle. The staff was wonderful and I love my car!!!!!!

Everytime I visit this dealership it reinforces my feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spickerman it was clear that she really cared about me as a person and had an amazing grasp of every aspect of the car business. Julie is the reason I started and remains the reason for my long, positive relationship with this dealership. The last four vehicles I bought were from from Teri Sipotz. She has become like family. She always keeps tabs with me and my family. We love the attention! These two amazing women are the key to the tremendous success of this dealership!